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Secure Login Online Banking Center


For Your Information


To continue to provide the best service to our customers and account security, the following document provides recent examples of fraudulent emails and websites attempting to obtain your information. MetaBank would never ask for any account information via email or phone call.


Click here to see a few examples.


Please report any suspicious activity to abuse@metabank.com. Thank you.

Bank Owned and Operated ATM Locations

To find our local office and ATM locations click here

Privileged Status ATM Locations

To find surcharge-free ATM in the Privileged Status Network click here.

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Privacy Disclosure

FACTS

 What does MetaBank
do with your personal information? 		Rev. August 2012

Why?

 Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

 The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Asset and Account balances
  • Payment history and Credit history
When you are no longer our customer, we continue to share your information as described in this notice.

How?

 All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons MetaBank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does MetaBank share?
Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations, or report to credit bureaus 		Yes No
For our marketing purposes –
to offer our products and services to you 		Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences 		No We don't share
For our affiliates’ everyday business purposes –
information about your creditworthiness 		No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call toll-free 866-559-5037 or go to www.metabank.com
What we do
How does MetaBank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does MetaBank collect my personal information? We collect your personal information, for example when you
  • Open an account or Apply for a loan
  • Make a wire transfer or Make deposits or withdrawals from your account
  • Provide account information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
- MetaBank has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- MetaBank does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partner(s) include nonaffiliated financial companies that we may partner with to jointly market financial products or services to you.
Other important information
Special Notice For State Residents
Residents of California or Vermont: we will not share with nonaffiliates except for our own marketing purposes, our everyday business purposes, or with your consent.

Residents of Nevada: We are providing this notice pursuant to Nevada law.
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